Introduction
Cristal VIP Realty (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at cristalviprealty.com, interact with our online forms, or contact us by phone.
Information We Collect
Information You Provide Directly
- Contact Information: Name, email address, phone number, and mailing address
- Property Information: Details about properties you’re interested in buying or selling
- Communication Records: Records of our conversations, emails, and other communications
- Form Submissions: Any information you provide through our website forms
Information Collected Automatically
- Website Usage Data: Pages visited, time spent on site, and browsing patterns
- Device Information: IP address, browser type, operating system, and device identifiers
- Cookies and Tracking Technologies: Information collected through cookies and similar technologies
Information from Third Parties
- Google Ads: If you click on our Google advertisements, we may receive information about your ad interaction
- Referral Sources: Information about how you found our website
How We Use Your Information
We use your personal information for the following purposes:
- Real Estate Services: To provide real estate buying, selling, and consultation services
- Communication: To respond to your inquiries and provide customer support
- Marketing: To send you information about our services, market updates, and relevant property listings
- Website Improvement: To analyze website usage and improve our online experience
- Legal Compliance: To comply with applicable laws and regulations
Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
- Service Providers: With trusted third-party vendors who assist us in operating our website and business (e.g., email marketing platforms, website hosting)
- Legal Requirements: When required by law, court order, or legal process
- Business Protection: To protect our rights, property, or safety, or that of our clients or others
- Consent: When you have given us explicit permission to share your information
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and advertisements
- Improve our website functionality
You can control cookies through your browser settings, though disabling cookies may affect website functionality.
Google Ads and Analytics
We use Google Ads and Google Analytics to understand how visitors interact with our website and to show relevant advertisements. Google may use cookies and other tracking technologies to collect information about your visits to our site and other websites. For more information about Google’s privacy practices, visit Google’s Privacy Policy.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method is 100% secure.
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your information when it is no longer needed.
Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to the personal information we have about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Opt-Out: Unsubscribe from marketing communications
- Portability: Request a copy of your data in a portable format
To exercise these rights, please contact us using the information provided below.
Children’s Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how we use it, and the right to request deletion of your personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on our website and update the “Last Updated” date above. We encourage you to review this Privacy Policy periodically.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Cristal VIP Realty
Phone: (786) 300-6574
Email: cristalviprealty@gmail.com
Website: cristalviprealty.com